Helpdesk is designed to facilitate seamless communication between the employees and helpdesk agents. Along with creating support tickets, employees can track status of all their tickets in one place. Easy reporting features gives administrators complete insights of agent performance and helps in decision making process.
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Piyush is a customer success manager with 7+ plus years of experience working along with the development team of Daizo. Piyush specialized in delivering the value of IT products especially in touchless technology, Office 365 Timesheet, and Smartsheet mechanisms. He is responsible for coordinating with the team to deliver the product as per client expectations. Piyush has an influential force in the workplace and uses his positive attitude and determination to encourage others to work hard and succeed.
Rupali is our subject matter expert in SharePoint. She got over 8 years of experience in design and development of SAAS solutions. She has been working with clients globally and leads our SharePoint Products team.