Helpdesk is designed to facilitate seamless communication between the employees and helpdesk agents. Along with creating support tickets, employees can track status of all their tickets in one place. Easy reporting features gives administrators complete insights of agent performance and helps in decision making process.
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Manoj is a service delivery expert especially for Microsoft technologies. He holds 12+ years of experience and always been found going an extra mile to support clients. He possesses comprehensive knowledge on power apps, O 365 and Azure administration. Competent in remote working enable him to respond quickly to client, a round the clock.
Rupali is our subject matter expert in SharePoint. She got over 8 years of experience in design and development of SAAS solutions. She has been working with clients globally and leads our SharePoint Products team.